Reference

How menar188 Handles Your Account and Data

These terms govern how we collect, store, and use the information tied to your menar188 account — including wallet activity via DANA, OVO, and GoPay. Access to our services depends on local law and is available only where eligible regions permit.

Account Data PolicyWallet Activity TermsIndonesia-Eligible AccessCookie and Tracking Rules
menar188 How menar188 Handles Your Account and Data
HOW WE PROTECT YOU

Security, Data, and Account Integrity at menar188

Keeping your account secure is a practical commitment, not a vague promise. From wallet connections to session cookies, here is what we actually do to protect the information tied to your menar188 account.

Data Handling We store account and transaction data on encrypted servers. Only the teams responsible for payment verification and account support have access to your personal records, and access is logged.
Cookie Use We use cookies to maintain your session and remember lobby preferences. You can review cookie settings from your browser; disabling them may affect how the lobby loads on your device.
Account Security Login is protected by OTP verification sent to your registered number. If you notice unrecognised session activity, use the account security section to review active sessions and log out remotely.
Data Requests and Retention Request a copy of your account data or ask us to remove personal identifiers by contacting support. We respond within a reasonable period and confirm each step with your registered contact.
REACH OUR TEAM

Contact Us About Your Policy Questions

If you have questions about how your data is used, want to request changes to your account information, or need clarity on how these terms apply to your wallet activity, our support team handles policy queries directly. Reach out through any of the channels below and reference your account ID.

Team online

Live Chat

Open the chat widget from any lobby page. Our team handles policy and account queries, including wallet verification requests tied to DANA, OVO, or GoPay.

Email Support

Send your policy question or data request to our support address. Include your registered account email so we can locate your records and respond accurately.

Account Help Centre

Access the help section from your account dashboard for policy documents, data request forms, and answers to common questions about your rights as a registered user.

Common Questions About Your Rights and Our Terms

These are the questions we hear most from users who want to understand what agreeing to our terms actually means for their account and their data.

We collect your registration details, device identifiers, and transaction records from DANA, OVO, or GoPay activity. We do not collect more than is needed to run your account and verify payments.

Yes. Contact our support team with your account ID and request a data copy. We will compile your records and send them to your registered contact within a reasonable timeframe.

Payment records are encrypted and retained for financial compliance purposes. They are accessible only to the payment verification team and are not shared outside of what local regulations require.

Personal identifiers are removed within a reasonable period after account closure. Transaction records are kept for the duration required by financial compliance rules, then deleted.

Access depends on local law and is available only where eligible regions permit. If your location affects service availability, you will see a notice when you attempt to log in.

Reach us through live chat or email support, referencing your account ID. We take data concerns seriously and will respond with a clear outline of what is stored and why.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.